Contract IS Technical Support Analyst

Dublin
Contract
up to 350 per day

Skills: Windows 10/11, Active Directory, Microsoft 365, ITIL, PowerShell, SQL, Citrix

Contract IS Technical Support Analyst – 6 months - Dublin – up to €350 per day
Join a global IT team where every day is different!
You’ll join a busy global IT environment supporting users, systems, and infrastructure across multiple sites. This is a hands-on role where you’ll troubleshoot issues, support core services, and help keep business-critical systems running smoothly.
What you’ll do
  • Provide 1st/2nd line support for Windows devices, servers, printers, and networks
  • Manage incidents and requests via ITIL ticketing systems
  • Support Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure)
  • Troubleshoot basic network and connectivity issues
  • Maintain IT assets and documentation
  • Support system changes, moves, and occasional out-of-hours cover
What you’ll need
  • IT Support / Service Desk experience
  • Windows 10/11 and Active Directory knowledge
  • Microsoft 365 support experience
  • Basic networking troubleshooting skills
  • ITIL ticketing system experience
  • Full UK driving licence
Desirable: PowerShell, SQL, Citrix, Windows Server
Apply now!
If you want a varied IT Support role with strong technical exposure, we’d love to hear from you.
If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, Service Desk Analyst, 2nd Line Support Engineer, Desktop Support Engineer, Windows Support, Microsoft 365, Active Directory, Azure, IT Technician, Citrix, Windows Server

 
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