Cumbria

Network SME / Architect – c. £55k - £70k + bens
Barrow-in-Furness (Flexible working, but some onsite work required)
Security Clearance Requirement: SC Cleared or Willing to undergo clearance

We are currently on the lookout for an experienced Network SME / Architect to act as a single point of contract for IT user related issues and provide network maintenance within a prestigious organization.

We are seeking a candidate who has considerable experience including network design, implementation, operations, support and project/change management within a service oriented and controlled infrastructure. A good working knowledge of IP, Ethernet, routing and switching within LAN/WAN/Data Centre/ Public Cloud environments is essential.

Skills / Environment
• Software Defined Networks such as Cisco ACI, APIC ACI, MSO (Multi Site Orchestrator), NAE (Network Assurance Engine), ACI Anywhere; SD WAN e.g. Cisco vManage; SD Access e.g. DNAC, APIC EM, Cisco ISE.
• Automation/Orchestration: Network stack integration, Terraform, Ansible, Python, JSON, APIs.
• Security products e.g. Firewalls: Cisco (+Firepower Threat Defense), FortiGate, Fortinet SD-WAN solution.
• VMware NSX and other NFV products.
• Tooling e.g. Cisco Tetration, Solarwinds, CA

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy.

Service Request Analyst
£18k - 24k+ Benefits Package
Barrow-In-Furness, Cumbria

We are seeking a Service Request Analyst, to join our client based in Barrow in Furness . This position can operate remotely, but there is a strong preference for the candidate to be based near to Barrow in Furness in order to accommodate onsite work as and when required. Our client offers excellence in career growth, professional development and a coveted personalised benefits package.

This position will be the primary contact for all management reporting activities; including scheduled and adhoc reports, related to BAU processes, updating current productions or development projects.

Operational delivery of the ITIL Reporting Management process. Contributing to the development, deployment and maintenance of ITIL aligned processes and documentation.
The role is client facing, working alongside the Service Delivery Managers and Team Leaders reporting into the Service Level Manager.

Responsibilities
You will contribute towards all necessary solution configuration required as a result of new account or service transition, including but not limited to:

• Understand and interpret reporting requirements in the context of the available technical solutions;
• Understand complex business requirements with the ability to articulate an appropriate technical solution;
• Contribute towards the production of high-level and detailed design documents;
• Provide L2 and L3 support for reporting solutions.
• Ensure continuous service improvement is a pivotal element of the service
• Monitor performance of the service and manage improvement implementation

Key Skills
As someone with experience and expertise in Service Management you will have excellent influential and organizational skills, be an excellent communicator and have the ability to work under pressure to tight deadlines. You will have the ability to build successful working relationships with business and service managers and will be able to evidence the below requirements:
• Expertise in cross systems interrelations in context of the global business process
• Experience in IT, with emphasis on operational management
• Clear commitment to Service Management Framework
• Excellent documentation and report writing ability.
• Experience in Technical Service Centre or Customer Service Environment.
• The ability to use initiative, whilst working on their own with minimum supervision.
• Experience in th

Desktop Support Engineer
Circa £25k + Benefits Package
Barrow-In-Furness, Cumbria

We are seeking an experienced Desktop Support Engineer. Our client offers excellence in career growth, professional development and a coveted personalised benefits package.

You will be working on a client site, delivering great customer support and providing deskside support to end users, through break fix and IMAC’s resolutions.

Skills / Environment
Undertake Incident Resolution and IMAC activities in line with SLAs
Undertake Project, Demand Package activities and Problem Management Tasks
Communicate with Service Desk and EUC Tower Lead to ensure appropriate Incident assignment to other support Towers
Troubleshoot hardware (desktop, laptops, workstations, tablets and associated peripherals)
Troubleshoot Software (operating systems and desktop applications)
Rebuild and configure of PCs, applications and peripheral installations
Produce documentation in support of incident Resolution and hardware and software installation and configurations

Salary: Circa £25k

This role may suit candidates, who hold the following job titles: Desktop Support Engineer, Desktop Support Technician, IT Support Engineer, IT Support Analyst, IT Helpdesk Support

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy.

Quality Manager - £55k – £65k DOE
Global Technology Consulting
Barrow-in-Furness

We have been asked to assist in the recruitment of a Quality Manager to lead the implementation and maintenance of quality systems within the client’s business.

Skills / Environment
Strong experience of IS Quality Management System (QMS)
Risk management
Technical process expertise
Business and people leadership
Auditing

Role Overview
You will define effective quality-related policies, standards and key performance indicators. In addition, you will lead the day to day management of the team, providing mentoring and coaching.

Salary: £55k - £65k DOE

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy.

Unix Engineer
Circa £40k + Benefits Package
Barrow-In-Furness, Cumbria

We are seeking an experienced Unix Engineer. Our client offers excellence in career growth, professional development and a coveted personalised benefits package.

Due to significant growth created by an ever-increasing client demand, we are looking to further bolster the team by recruiting a Unix Systems engineer.

Skills / Environment
• Be responsible for overall Incident Management\Change Management\Problem Management
• Work within a dedicated on-site support team
• Support an extensive Sun/Oracle server environment.
• Support Solaris 10 & 11 and Suse Linux 11 OS environments
• Monitor services using Uptime environment management toolset
• Implement changes to the existing environment and implement new services
• Work within a defined SLA and proactively manage the team ticket queue
• Work with other 3rd parties to collectively support the same customer
• Document existing and new service environments

Candidates would ideally have skills and experience in some or all of the following areas:
• Sun/Oracle server
• Solaris OS 10, 11 and Suse Linux OS 11,12
• Oracle VM server (zones & LDOM) and Oracle clustering
• Experience of Uptime management software useful
• Oracle Operations Centre toolset useful

Salary: Circa £40k

This role may suit candidates, who hold the following job titles: UNIX Engineer, Systems Engineer, UNIX Systems Engineer

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy.