IS Technical Support Analyst – Dublin – up to €50,000
Join a global IT team where every day is different!
You’ll join a busy global IT environment supporting users, systems, and infrastructure across multiple sites. This is a hands-on role where you’ll troubleshoot issues, support core services, and help keep business-critical systems running smoothly.
What you’ll do
Apply now!
If you want a varied IT Support role with strong technical exposure, we’d love to hear from you.
If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, Service Desk Analyst, 2nd Line Support Engineer, Desktop Support Engineer, Windows Support, Microsoft 365, Active Directory, Azure, IT Technician, Citrix, Windows Server.
Join a global IT team where every day is different!
You’ll join a busy global IT environment supporting users, systems, and infrastructure across multiple sites. This is a hands-on role where you’ll troubleshoot issues, support core services, and help keep business-critical systems running smoothly.
What you’ll do
- Provide 1st/2nd line support for Windows devices, servers, printers, and networks
- Manage incidents and requests via ITIL ticketing systems
- Support Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure)
- Troubleshoot basic network and connectivity issues
- Maintain IT assets and documentation
- Support system changes, moves, and occasional out-of-hours cover
- IT Support / Service Desk experience
- Windows 10/11 and Active Directory knowledge
- Microsoft 365 support experience
- Basic networking troubleshooting skills
- ITIL ticketing system experience
- Full UK driving licence
Apply now!
If you want a varied IT Support role with strong technical exposure, we’d love to hear from you.
If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, Service Desk Analyst, 2nd Line Support Engineer, Desktop Support Engineer, Windows Support, Microsoft 365, Active Directory, Azure, IT Technician, Citrix, Windows Server.
