Content Designer
UK Wide / Hybrid
Up to £70k per annum + benefits (multiple positions available at different levels)
Are you a Content Designer who thrives on solving complex problems and creating meaningful, user-centred services? This is your opportunity to shape content that impacts millions across high-profile public sector programmes, while continuing to grow your craft in a collaborative, forward-thinking environment.
You’ll join a highly respected Experience Design team, working on transformative projects across government and beyond. If you enjoy bringing clarity to ambiguity, working in agile teams, and delivering content that truly meets user needs—this role is built for you.
What you’ll be doing
To be considered, you must be eligible for Security Check (SC) clearance, which includes continuous UK residency for the past 5 years and other criteria.
If you’ve held any of these roles or used these technologies/skills, this role could be a great fit:
Content Designer, UX Writer, Digital Content Designer, Service Designer (Content Focus), UX Content Specialist, Content Strategist, GOV.UK Content Designer, User-Centred Design, Accessibility Writing, Agile Delivery, GDS Standards
UK Wide / Hybrid
Up to £70k per annum + benefits (multiple positions available at different levels)
Are you a Content Designer who thrives on solving complex problems and creating meaningful, user-centred services? This is your opportunity to shape content that impacts millions across high-profile public sector programmes, while continuing to grow your craft in a collaborative, forward-thinking environment.
You’ll join a highly respected Experience Design team, working on transformative projects across government and beyond. If you enjoy bringing clarity to ambiguity, working in agile teams, and delivering content that truly meets user needs—this role is built for you.
What you’ll be doing
- Designing and delivering clear, accessible, and user-centred content across digital and offline channels
- Applying evidence-based approaches to ensure content meets user needs and aligns with GDS standards
- Collaborating with user researchers, service designers, and interaction designers to create seamless user experiences
- Developing and implementing content strategies aligned to service and project goals
- Using data and user insights to inform content decisions and continuously improve outputs
- Facilitating workshops, presenting to stakeholders, and incorporating feedback into iterative design processes
- Ensuring all content is accurate, accessible, inclusive, and compliant with GOV.UK service standards
- Contributing to agile delivery—participating in sprint planning, ceremonies, and ongoing iteration
- Supporting the wider design community through mentoring, knowledge sharing, and best practice development
- Proven experience as a Content Designer working on complex, user-centred projects end-to-end
- Strong experience designing content for government or public sector services
- Solid knowledge of GOV.UK Service Standard and accessibility best practices
- Ability to create clear, concise, and user-focused content across multiple channels
- Experience working closely with multidisciplinary teams to understand and meet user needs
- Confidence using data and research insights to inform design decisions
- Strong stakeholder management skills, including presenting and defending design decisions
- Experience working in agile environments with iterative delivery approaches
To be considered, you must be eligible for Security Check (SC) clearance, which includes continuous UK residency for the past 5 years and other criteria.
If you’ve held any of these roles or used these technologies/skills, this role could be a great fit:
Content Designer, UX Writer, Digital Content Designer, Service Designer (Content Focus), UX Content Specialist, Content Strategist, GOV.UK Content Designer, User-Centred Design, Accessibility Writing, Agile Delivery, GDS Standards
