Desktop Support Engineer
Location: Barrow-In-Furness (Fully onsite)
Clearance: Must be a sole UK national with the ability to obtain SC Clearance
Salary: Up to £30k per annum + benefits
Are you a hands-on IT professional who enjoys variety, structure, and customer interaction? This IMAC Desktop Support Engineer opportunity offers you the chance to join a highly respected technology services team supporting a major client. Whether you’re an experienced IT engineer or someone looking to transition into tech with some practical IT know-how, this role gives you the platform to grow and make a real impact.
What you’ll be doing
If you’ve held any of these roles or used these technologies/skills, this role could be a great fit: Desktop Support Engineer, Field Service Engineer, IT Technician, Hardware Engineer, IT Support Analyst, IMAC Engineer, IT Field Engineer, Service Desk Technician, IT Hardware Support, Windows Support Engineer.
Location: Barrow-In-Furness (Fully onsite)
Clearance: Must be a sole UK national with the ability to obtain SC Clearance
Salary: Up to £30k per annum + benefits
Are you a hands-on IT professional who enjoys variety, structure, and customer interaction? This IMAC Desktop Support Engineer opportunity offers you the chance to join a highly respected technology services team supporting a major client. Whether you’re an experienced IT engineer or someone looking to transition into tech with some practical IT know-how, this role gives you the platform to grow and make a real impact.
What you’ll be doing
- Device & Equipment Management: Build, rebuild, provision, and configure end-user devices to meet specifications.
- Inventory Control: Manage deliveries, maintain accurate stock records, and oversee equipment allocation and disposal.
- Service Delivery: Coordinate and complete IMAC (Install, Move, Add, Change) activities efficiently and in line with SLAs.
- Customer Interaction: Provide a professional, courteous service – ensuring users receive timely, high-quality support.
- Collaboration: Work closely with other support teams to maintain seamless operations and deliver exceptional service.
- Previous experience in IT support or technical field service (hardware/software).
- Knowledge of desktop environments (Windows 7–10), application installs, and ticketing systems (e.g. ServiceNow).
- Understanding of networking and server fundamentals.
- Excellent organisation, troubleshooting, and customer service skills.
- A full, clean UK driving licence.
- Must be a sole UK national and able to obtain SC Clearance.
- Flexible, methodical, and a strong team player.
- Desirable: Experience with stock management tools, IMAC processes, or working within secure environments.
If you’ve held any of these roles or used these technologies/skills, this role could be a great fit: Desktop Support Engineer, Field Service Engineer, IT Technician, Hardware Engineer, IT Support Analyst, IMAC Engineer, IT Field Engineer, Service Desk Technician, IT Hardware Support, Windows Support Engineer.
