IT Support Specialist

Harlow 5 days onsite
up to 30K

Skills: 365, Exchange, Active Directory, TCP/IP, DNS, DHCP, ITIL

IT Support Specialist – Harlow, Essex – up to 30K
Family-run market leader in children’s arts and crafts, is looking for an IT Support Specialist! This is your chance to grow your career while supporting a diverse IT environment including Windows, macOS, Microsoft 365, VoIP, and networks.
What you’ll do:
  • Be the first point of contact for IT support and troubleshooting.
  • Support desktops, laptops, mobile devices, printers, and warehouse systems.
  • Manage onboarding/offboarding, permissions, and IT inventory.
  • Maintain Microsoft 365, cybersecurity systems, and network infrastructure.
You’ll need:
  • 1–3 years in IT support.
  • Strong Windows/macOS, Microsoft 365, and networking knowledge.
  • Excellent problem-solving, communication, and customer service skills.
Bonus if you have:
  • IT certifications (CompTIA A+, Network+, Microsoft MCP/MCSA).
  • Experience with Windows Server, VMware, Veeam, Wi-Fi management, or cloud tools.
Hours: Monday–Friday 8:30–5:00, with occasional weekends/Bank Holidays. Must have own transport for on-call emergencies.
Grow your career with a company that’s been shaping the arts and crafts market for over 40 years. Apply now!