IT Services Team Leader

near Haywards Heath
Full Time
£60k-£72k+ (Neg) + 15% Bonus + Benefits

Skills: Service management, team leadership, data centres, linux

IT Services Team Leader
Infrastructure & Operations
Hybrid - Haywards Heath, West Sussex
Generous Benefits + 15% Bonus


​​​​Are you a proven IT leader ready to unite a skilled team of 7 (senior techs + entry-level engineers) in a dynamic data centre environment? Step up to lead software/application support, from VMs/bare metal to stakeholder-facing ops, driving DevOps evolution, breaking silos, and pushing boundaries beyond day-to-day delivery. Enjoy a competitive salary, 15% bonus, 22+ days holiday, pension, onsite gym, and hybrid working.

Key Responsibilities

  • ​​​​​​Lead, mentor, and unite your team - breaking silos, building collaboration, coaching skills, setting goals, and creating an engaging environment.
  • Make decisions, empower members, support the Data Centre Manager, and drive proactive improvements (e.g., tool evolution like Zabbix/Grafana).
  • Oversee third-line support, system/infrastructure development, platform stability, and translate stakeholder needs into agile solutions.

Key Skills & Requirements

  • 3-5 years leading technical teams + 5+ years IT (extensive Linux admin across Debian/CentOS/RHEL flavours).
  • Agile/DevOps experience; tools like Ansible, Puppet, Zabbix (FAI/Slurm ideal); ITIL Foundation.
  • Strong stakeholder communication, problem-solving, and a broader data centre vision to lead effectively.
  • Desirable: OpenStack, Kubernetes, CI/CD, Docker, scripting, cloud/virtualisation, hardware (storage/CPU/GPU).
If you’ve held any of these roles or used these technologies/skills, this role could be a great fit: Services Team Leader, Infrastructure Lead, DevOps Manager, Linux Ops Lead, Data Centre Supervisor; Linux (Debian/RHEL), Ansible, Puppet, Zabbix, Slurm, Agile, ITIL, DevOps tools.