Service Designer - UX (Senior)

Permanent

Job Reference
Service Designer - UX (Senior)
Job Type
Permanent
Location
Area
London
Consultant
Lisa Willshire
lisa.willshire@deerfoot.co.uk
023 8081 7159

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Job description

Service Designer – London
Global Consultancy
Salary flexible (multiple roles at different grades) + excellent benefits package
We are currently looking for a Service Designer to join a leading, innovative and prestigious organisation within the the growing Digital team in London. Our client offers excellence in career growth, professional development and a coveted personalised benefits package.
This role is dynamic and hands-on. You will be expected to support our client’s delivery through user-centred design methods: translate user needs, business objectives, and technology capabilities into world-class services for well known, leading companies and government organisations.
You will help mentor and support other team members and will be comfortable facilitating workshops with senior stakeholders, managing and undertaking research with users and express your ideas and insights using personas, prototypes, user journeys and service blueprints.
Key Skills
• Experience within a Service Designer role (consulting firm or agency, or large scale global organisation ideally)
• Experience of evaluating existing services in terms of usefulness, usability, content and accessibility
• Knowledge and experience in user research methods.
• Ability to work with clients to understand their needs, communicate how our team can help them and design a solution to realise their ambition
• User-centred design methods and techniques
• Government agency experience is highly desired – delivering within the Government Service Standard and managing GDS assessments
• Experience in working within an Agile environment
• Design-related or HCI/Usability/Cognitive Psychology discipline degree or equivalent ideal

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).