Senior Business Analyst (Contact Centre)

Contract / Temporary

Job Reference
Senior Business Analyst - Contact Centre 4113
Job Type
Contract / Temporary
Location
Area
Dubai, UAE
Salary Details
Competitive Monthly Salary (AED - TAX FREE)
Start Date
ASAP
Key Skills
- Contact Centre / Customer Service Centre / CRM project experience essential
- Experience within Aviation / Air Travel / Airline Industry / Ground Handling / Airport Services
- A Senior / Lead BA,
Benefits
This organisation wants to attract the best talent. This is why the successful candidate will benefit from a competitive salary paid tax free and 30 calendar days annual leave, in addition to 10 publi
Consultant
Ben Gordon
ben.gordon@deerfoot.co.uk
+44 (0)23 8018 0025

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Job description

Senior Business Analyst – Contact Centre
Long Term Contract (12+ Months)
International Travel Group
Contact Centre Projects

As an established and trusted recruitment partner to this global aviation organisation serving over 60 countries worldwide, we have been asked to assist with the recruitment of an established Senior Business Analyst to assist with exciting projects relating to this travel group’s contact centres.

The successful candidate will have extensive experience of contact centre related projects and this is an essential requirement. Candidates with experience in aviation or ground handling alongside contact centre experience would be highly desirable.

Key Skills / Requirements / Responsibilities
- Contact Centre / Customer Service Centre / CRM project experience essential
- Experience within Aviation / Air Travel / Airline Industry / Ground Handling / Airport Services
- A Senior / Lead BA, who has experience overseeing analysis completed by other BA’s

This organisation wants to attract the best talent. This is why the successful candidate will benefit from a competitive salary paid tax free and 30 calendar days annual leave, in addition to 10 public holidays. You will also be eligible for medical insurance, a gratuity entitlement, and attractive staff discounts. If required, you will also be issued with a 3 years residence visa free of charge.

This position would be suitable for individuals who have held the following roles; Contact Center BA, Contact Centre BA, Contact Centre BA, Contact Center BA, Contact Centre Business Analyst, Contact Center Business Analyst, Senior BA.

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy. Reference: BG_4113CC_DUBAI