MS Dynamics 365 Functional Consultant


Job Reference
MS Dynamics 365 Functional Consultant x 7
Job Type
UK (Mixed Remote / Office)
Salary Details
£45k-£90k DOE + Benefits
Start Date
Key Skills
Microsoft Dynamics 356 Customer Engagement. Consultancy Experience, Requirements Gathering.
Personalised Benefits Package - more info provided upon application.
Ben Gordon
07483 009148

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Job description

Microsoft Dynamics 365 Functional Consultant
£45k - £75k DOE + Personalised Benefits Package
Mix of Remote / Office Based – UK Wide
International Consultancy

As a trusted recruitment partner to this prestigious global consultancy, we have been asked to assist in the hire of a permanent Microsoft Dynamics 365 Functional Consultant. As a Functional Consultant specialising in everything MS Dynamics 365 (Customer Engagement), you will work clients to identify, design and implement the right solutions and processes for their business.

• Conduct requirements gathering to define business / functional requirements and system goals and bring these in line with the capabilities of Microsoft Dynamics 365.
• Advise on enhancement based on best practice and Dynamics 365 knowledge.
• Aid clients in developing CRM and ERP strategies and blueprints using Dynamics 365.
• Develop performance metrics, measures, benefits and KPI Monitoring.
• Manage business chance (workforce engagement, change impact assessment, change readiness, training plans).
• Work with clients across numerous sectors (retail, utilities, manufacturing, transport, health).

Experience and Skills Required
• Extensive knowledge of Microsoft Dynamics 365 Customer Engagement (out-of-the-box functionality and limits).
• Understanding of broader Microsoft Stack and how to leverage it to create powerful solutions (PowerApps, PowerBI, Common Data Services, Azure, Office 365).
• Experience of fast-paced Agile environments (planning projects in sprints, writing epics, features and user stories).
• Desire to continually develop knowledge of MS platforms, keeping on top of roadmaps, studying for certifications and being ahead of the curve and the competition.
• Excellent consulting and client-facing skills. Able to articulate and present your ideas and solutions in line with the capabilities of MS Dynamics 365 to clients.
• Prior consultancy experience desirable with experience of full lifecycle experience on CRM or ERP based programmes within Microsoft Dynamics 365.
• Dynamics 365 Certified

We expect this position to be a mixture of remote and office-based working. You will need to be flexible with work location and must be happy to travel to client sites where required. You will be assigned a base office location (closest to your home), and you can claim expenses for travel from this base location to your client’s office).

This position would be suitable for those who have held the fo