IT Support Specialist


Job Reference
IT Support Specialist
Job Type
Central London
Salary Details
Key Skills
Desktop support, Windows, Android, iPhone/Apple, Incident management
Hotel discounts, pension
Jakub Bakowski
07483 001374

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Job description

IT Support Specialist
£30k+ Incuding Benefits
Permanent, Full Time

As a trusted and preferred recruitment partner to this leading hotel chain, we have been asked to assist in the hire of an IT Support Specialist to provide IT support to hotel and office staff, assist with projects and respond to incidents in a timely, customer-focused manner.

This award-winning brand, recognised as one of the top best places to work in hospitality. Benefitting from a very strong presence throughout Europe, due to great success, despite the current climate, our client is having to expand their IT operations to better serve the growing brand. This is an exciting time to join, and will be based from their offices in London.

Role Overview:
• Support key software and hardware systems
• Respond to support/incident requests in a timely fashion
• Facilitate system access requests
• Be proactive in identifying critical business, technical and/or operational issues, and assist in driving issues to closure
• Maintain systems support documentation, procedures and other information useful for efficient operation of information systems
• Working closely with other technology teams and contributing to overall departmental and company strategy
• Previous IT support experience is required: Windows, PCs, Laptops, Android/iPhone support, etc. Common calls include setting up new starters kit, assisting with email/system access, relocating equipment, etc.
There will be a requirement to work on-call every 6 weeks. This is a full time office based role and will also require ability to visit London hotels while on call.
This position would be suitable for those who have held any of the following job titles: IT Support, Desktop Support, 1st Line Support, IT Support Technician
Deerfoot IT Resources Ltd is one of the UK’s leading IT Recruitment Agencies, trusted by many of the UK’s leading employers. Established in 1997, we have over twenty years of experience as IT Recruitment Specialist. We will never send your CV anywhere without your authorisation and only after you have seen the complete details on this opportunity. Deerfoot is acting as an employment agency in relation to this vacancy. Each time Deerfoot sends a CV to a recruiting client we donate £1 to The Born Free Foundation (1070906).