IT Support Engineer (Unified Communications)

Permanent

Job Reference
IT Support Engineer (Unified Communications)
Job Type
Permanent
Location
Area
Letchworth, Hertfordshire + Travel
Salary Details
Circa £25k
Key Skills
Good knowledge of telephony systems
Good knowledge of wallboard systems
Good knowledge of project delivery and project delivery lifecycle
Good Knowledge of backup solutions
Good knowledge of servi
Benefits
20 days paid holiday which will rise to 25 days after 3 years continuous service, Company pension scheme, Life assurance (3 x Salary), Staff discounts etc.
Consultant
Steve Green
steve.green@deerfoot.co.uk
02380817151

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Job description

IT Support Engineer (Unified Communications) – Circa £24k + Benefits Package
Retail
Letchworth, Hertfordshire

A successful retail group based in Hertfordshire are looking to recruit an IT Support Engineer to join their unified communications team.

The IT Support Engineer must have strong experience of telephony troubleshooting and problem solving and ideally have a background in unified communications.

Occasional travel to other sites across the UK including Broxburn, Scotland.

Skills / Environment
Good knowledge of telephony systems
Good knowledge of wallboard systems
Good knowledge of project delivery and project delivery lifecycle
Good Knowledge of backup solutions
Good knowledge of service desk systems and processes

Role Overview
Support to IT colleagues across the organisation
Installation, configuration, backup and recovery of telephony systems
Monitoring of trends in data growth and performance and proposing strategies to accommodate/redress.
Maintain positive working relationships with colleagues and customers
Understand and adhere to the Company’s policies and procedures
Undertake the necessary training and skills development
Ensure that all works carried out are conducted in accordance with the Companies procedures

Salary: Circa £24k
Benefits: 20 days paid holiday which will rise to 25 days after 3 years continuous service, Company pension scheme, Life assurance (3 x Salary), Staff discounts etc.

This role may suit candidates, who hold the following job titles: IT Support Engineer, Unified Communications Engineer, IT Support Analyst, Unified Communications Analyst, UC Engineer, UC Analyst

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy.