IT Support / Collaborative Engineer


Job Reference
IT Support / Collaborative Engineer
Job Type
Salary Details
Competitive Salary
Key Skills
Performance monitoring, tuning, fault diagnosis, incident and request resolution, Microsoft Exchange, ClearSwift SMTP Secure Gateways, DeepSecure MailGuard, Lync/Skype/Webex, Enterprise Smart Device (
Steve Green
07483 001372

Apply now

Get in touch with us for more information

Job description

IT Support / Collaborative Engineer
Global Technology Consulting
Competitive Salary + Benefits Package
Barrow-in-Furness, Cumbria – Potential flexibility for remote working

We have been asked by this global technology consulting organisation to assist in the recruitment of an IT Support / Collaborative Engineer.

The successful candidate will be required to undertake and performance monitoring, tuning, fault diagnosis, incident and request resolution.

Role Overview
The successful applicant will have the ability to take on a broad range of work tasks across Collaborative Systems/Applications, Standard Operating Environments using standard support Toolsets and processes. In addition to managing the Enterprise Systems, which includes:

o Email System including:
• Microsoft Exchange.
• ClearSwift SMTP Secure Gateways.
• DeepSecure MailGuard.

o Lync/Skype/Webex including:
• Microsoft Lync.
• Skype Federation.
• SONUS Gateways/Call Routing.
• Phone handset management and configuration.
• Skype Video Conferencing
• Webex

o Enterprise Smart Device (i.e. Blackberry, Samsung) System.
o Proxy Internet Service System.
o Experience in Scripting/Programming skills and Process automation/AI is a strong preference but not essential.

This role may suit candidates, who hold the following job titles: IT Support Engineer, Systems Engineer, Collaborative Engineer

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy.