Graduate Support Analyst


Job Reference
Graduate Support Analyst
Job Type
Salary Details
Start Date
Key Skills
Active Directory, Citrix, SQL Server, Oracle, Windows, VPN, 2:1 Or better in Engineering, Computer Science, Physics or Mathematics
20 days holiday, rising year on year up to max of 25, health care, company bonus, training, career progression.
Marie Bundy
+44 (0)23 8081 7154

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Job description

If you are a Graduate with a First or 2:1 in an IT subject and looking for a career in Support, we want to hear from you!

Well established, leading provider of automated business solutions with an extensive global customer base within Retail, Manufacturing, Logistics, and Finance Services, along with public sector organisations is looking to take on a graduate within their Support department.

Skills / Environment:
• First or 2:1 in Physics, Maths, Engineering or Computing related subjects.
• MS Office applications including Word, Outlook and Excel

Ideally candidates would also be able to demonstrate experience in one or more of the following areas:
• SQL Server
• Oracle 10g, Oracle 11g, Oracle 12c
• Windows Client and Server operating systems
• Active Directory
• Citrix
• VPN & other remote access technologies

Role Overview
Providing excellent customer service, you will be responsible for supporting clients over the phone and remotely, in line with SLA’s. Writing database scripts, stored procedures for SQL and Oracle, working with windows client / server architecture, XML/XSL scripting. Full training provided.

This is a fantastic opportunity to get yourself known within the Support arena. The company are looking to reward hard working, and your contribution to the business will not go unmissed.

This role may suit candidates, who hold the following job titles: IT Support Analyst, IT Technician, Support Analyst, Sql Analyst, Applications Support, Helpdesk Analyst, Support Technician.