Desktop Scheduling Engineer


Job Reference
Desktop Scheduling Engineer
Job Type
Salary Details
£25k - £35k
Start Date
Peter Hirst
+44 (0) 23 8081 7155

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Job description

Desktop Scheduling Engineer
£25k – £35k + Benefits Package
Barrow-In-Furness, Cumbria

We are seeking an experienced Desktop Scheduling Engineer. Our client offers excellence in career growth, professional development and a coveted personalised benefits package.

Applicants will be responsible for the success of the scheduling and the deployment of hardware and software, with the completion of backing processes to ensure the SLAs are met and the CSATs are positive.

Skills / Environment
Scheduling of Procurement Requests through Ivanti:
o Standard Catalogue:
? Scheduling Engineers to deliver/deploy:
• IMAC Engineers
• Desktop Engineers (when required)
• Conference Room Support Engineers
• Network Engineers
• CMITs Engineers
Scheduling of Non-Standard Catalogue Items:
? Projects, Demand Packages, 30hr Infrastructure Requests, RFQs, CNRs
Queue and Task Management in Ivanti
End to End process ownership, for:
o Post – procurement activity
o Provisional scheduling
o Stores – config.
o Build config.
o Deployment scheduling – absolute
o Deployment/delivery/install – including software licencing
Customer Handling:
o Escalations, Chase Ups, Complaints, Troubleshooting issues, IMandT liaison
Financial Reporting:
o Month end reporting
o CMITs month end reporting
o SLA management
o Move – IMAC and Request analysis

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy.