AWS Consultant

Permanent

Job Reference
AWS Consultant
Job Type
Permanent
Location
Area
Work from home
Salary Details
circa £80k
Key Skills
AWS, Amazon Connect, Contact Center, CRM, ServiceNow, Zendesk
Consultant
Jakub Bakowski
jakub.bakowski@deerfoot.co.uk
07483 001374

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Job description

AWS Consultant
Circa £80k
Global Consultancy
Work from home

We are currently looking for an AWS Consultant to join our client’s solution design team and work on Contact Center opportunities and drive AWS Amazon Connect / Cloud requirements. Our client offers excellent potential for career growth, professional development, and a great personalized benefits package.

Skills / Duties
• Determine Contact center operations strategies form a technology perspective by conducting assessments, evaluating state of the art technologies and establishing technical specifications
• Building solution and implementing CCaaS
• Propose technology solution at client premise
• Manage end to end responsibility for implementing the proposed solution including leveraging AWS based Amazon Connect cloud solution
• Undertake integration activities with any of the CRM or Service Management platforms such as, ServiceNow or Zendesk
• Be a SME for any Amazon Connect and cloud solution requirements as part of proposed solution

Requirements:
• Experience of successful delivery of contact centre technology solution involving Amazon connect as part of solutions team
• Experience of working in a multi-client BPO environment with Contact Center technology platforms, mainly with Amazon Connect and platforms such as ServiceNow, Zendesk or any other CRM platforms with additional experience in cloud platforms

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy.